Please download our app from the https://itunes.apple.com/us/app/id1433916742 or the https://play.google.com/store/apps/details?id=com.outsitenetworks.psfoodmart or visit us online at www.psfoodmart.com . If your station has a PS We Love You Rewards kiosk, you can also sign up and register there.
You must use a form of a loyalty ID with each transaction to get credit. There are many loyalty ID options you can choose from and they can all be used interchangeably. You can use your rewards card or fob, mobile ID or Alt ID you entered into your registration profile with every in store or fuel transaction to participate in the program. While some restrictions apply, you should use your loyalty ID with every transaction for full program benefits.
Although a physical card is not needed to participate in the program, you can visit one of our stores to get a rewards card. Be sure to register your card upon receipt to take full advantage of our program. If you already have an account, you will need to link your new physical card to your pre-existing account.
Although you may be using your card for each transaction and accruing points and rewards, unless you have linked your card to your account you will not see your rewards status update on the app, website or kiosk. At any time, you can create an account or use an existing one and link your card. Once you link your card, then your reward status will update on the app, website or kiosk.
1) Open the PS We Love You Rewards mobile app.
2) Click on the menu button in the top left corner.
3) Click on “Settings”.
4) Click on “Rewards Account”.
5) Click on “PS We Love You Rewards card”.
6) Type in the full number found on the back of the new physical card.
7) Click “Link Card” in the top right corner
8) Your new physical card is now linked to your previously created rewards account. You can use your card, mobile ID or Alt ID interchangeably.
For security purposes, you are unable to link more than 1 card to an account at a time.
You can start earning points right away! Earn 10 points for every gallon of fuel purchased and 20 points for every $1.00 spent on eligible merchandise in our stores. To redeem your points, you will need to register and shop our PS We Love You Rewards catalog from the mobile app or in store kiosk.
You will earn points on most purchases. Unfortunately, points cannot be earned on alcohol, tobacco, lottery, cash advances, bottle deposits, and pre-paid cards. There will be occasional offers available for tobacco or beer products to our customers of legal age to purchase, but points cannot be earned for these purchases.
Special member pricing is automatically applied when you purchase a qualifying item and use your loyalty ID at the register or at the pump. If you have already redeemed an item from the PS We Love You Rewards catalog you are all set – just use your loyalty ID with the item you redeemed your points for and the discount is automatically applied.
You must be registered to receive some of our special rewards. Once you have successfully registered, the Welcome Reward will appear in your My Rewards section of the mobile app or website once you have logged in, or in the Earned Rewards section of the in store kiosk. This may take up to 24 hours. Your Birthday Reward will be issued 7 days prior to your birthday entered in your profile and will be good for 30 days. It will also appear in our mobile app, website or kiosk.
If you’re regularly using your card, your points will not expire. If a period of 12 consecutive months of inactivity has occurred, any remaining points balance will be removed from your card and your account will be deactivated.
Most rewards will expire 30 days from when you earn them. Some may have shorter expiration dates. You can always visit My Rewards on the app or website or Earned on the kiosk to view your individual reward expiration dates, they will be updated in real time.
You can check your rewards status a few different ways. The easiest method is to download the PS We Love You Rewards app from your phone’s app store and sign in or, you can do to our website https://psfoodmart.allpointscommunity.com/#/register and sign in. If your local store has a kiosk, you can visit the kiosk and sign in.
When attempting to login to your account from the mobile app, website or kiosk there will be a button for “Forgot Password?” Click that and an automated email will be sent to your email address, guiding you through logging back into your account.
There may be an issue with your phone number being connected to multiple accounts. For security reasons, if multiple people register with the same phone number and attempt to use it as an Alt ID, it will not work. Please follow our Issue Resolution process if this does not resolve your issue.
You can update your information in the settings of your account. Access the settings of your account 1 of 3 ways. You can download the PS We Love You Rewards app from the app store and sign in, visit us online at https://psfoodmart.allpointscommunity.com/#/register and sign in, or, if your local store has a kiosk, you can visit the kiosk and sign in.
If you have completed the registration process and are not receiving emails or notifications, first check your email address in your profile, just navigate to Settings > Profile and verify your email address. You can also check to make sure you have opted in to receive emails and notifications. Go to Settings>Notifications and ensure the toggles are turned on and appears green.
First, unlink your lost card from your account via the app, website or kiosk by going to Settings>Rewards Account, tap on your card and then tap Remove Card. Go to any store, get a new card and then link this card. It will transfer over all your points and rewards.
If you currently are an existing Club Citgo member you will use the same log-in credentials for the PS We Love You Rewards app. If you try to create a new account with your existing email you will get invalid email error message.